Ensure Team Members work together with their Teammates to prepare items on the DHC menu while following cooking instructions, safety procedures, and sanitary requirements Special rewards may include: - App-only offers - Early access to new items + collabs At participating stores.Greet Guests, record orders, and serve food and beverages with a consistently positive and helpful attitude, including answering questions.Understand how each job responsibility impacts Guests, the Team, and overall Restaurant Operations and success.
Assign duties to specific Team Members based on role and skill level.Organize shift schedules for Team Members and monitor attendance, tardiness, and time off.Effectively and consistently does required Ops Walks and Q&A checks to correct areas of opportunity.Communicate to their immediate Supervisor when additional training guidance and practice is needed.Abide and enforce to the rules and direction given by the Restaurant Management Team and refrains from insubordination.Follow the steps outlined in the DHC Training Program to learn and train new skills, duties, and responsibilities.The Shift Leader performs Leadership, Management, and Organizational tasks while supervising fellow Teammates, monitoring their performance, to ensure they comply with company and safety policies, and delegate tasks appropriately. They will ensure all Team Members are performing their job responsibilities and meeting expectations. The Shift Leader will work with the Restaurant Management Team to ensure all activities are consistent with and supportive of the Restaurant’s business plan. The Shift Leader is responsible and accountable for all Restaurant activities while on duty.
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